Performance Metrics

The Southwest Airlines Way. Using the Power of Relationships to Achieve High Performance. Jody Hoffer Gittell. Summary

The Four Pillars of High Performance. How Robust Organizations Achieve Extraordinary Results: Lessons from the Rand Corporation. Paul C. Light. Summary

Improving Performance. How to Manage the White Space in the Organization Chart. Geary A. Rummler, Alan P. Brache. Summary

The Tyranny of Metrics. Jerry Z. Muller. Summary

Objectives and Key Results. Driving Focus, Alignment, and Engagement with OKRs (Wiley Corporate F&A). Paul R. Niven, Ben Lamorte. Summary

The Data Driven Leader. A Powerful Approach to Delivering Measurable Business Impact Through People Analytics. Jenny Dearborn, David Swanson. Summary

Accelerating Performance. How Organizations Can Mobilize, Execute, and Transform with Agility. Colin Price, Sharon Toye. Summary

How to Measure Anything. Finding the Value of Intangibles in Business. Douglas W. Hubbard. Summary

Data Driven. How Performance Analytics Delivers Extraordinary Sales Results. Jenny Dearborn. Summary

Key Performance Indicators. Developing, Implementing, and Using Winning KPIs. David Parmenter. Summary

How Did That Happen?. Holding People Accountable for Results the Positive, Principled Way. Roger Connors, Tom Smith. Summary

Improving the Performance of Government Employees. A Manager's Guide. Stewart Liff. Summary

The Value of Business Analytics. Identifying the Path to Profitability. Evan Stubbs. Summary

Drive Business Performance. Enabling a Culture of Intelligent Execution. Bruno Aziza, Joey Fitts. Summary

Keeping Employees Accountable for Results. Quick Tips for Busy Managers. Brian Cole Miller. Summary

The ValueReporting Revolution. Moving Beyond the Earnings Game. Robert G. Eccles, Robert H. Herz, E. Mary Keegan, David M. H. Phillips. Summary

Performance Drivers. A Practical Guide to Using the Balanced Scorecard. Nils-Goran Olve, Jan Roy, Marcus Wetter. Summary

Performance Dashboards. Measuring, Monitoring, and Managing Your Business. Wayne W. Eckerson. Summary

Make Training Evaluation Work. Jack J. Phillips, Patricia Pulliam Phillips, Toni Krucky Hodges. Summary

Beyond the Balanced Scorecard. Improving Business Intelligence with Analytics. Mark Graham Brown. Summary

Performance Scorecards. Measuring the Right Things in the Real World. Mark W. Morgan, Richard Y. Chang. Summary

Balanced Scorecard Step-by-Step. For Government and Nonprofit Agencies. Paul R. Niven. Summary

Results. How to Assess Performance, Learning, and Perceptions in Organizations. Richard A. Swanson, Edward F. Holton III. Summary

Analysis for Improving Performance. Tools for Diagnosing Organizations & Documenting Workplace Expertise. Richard A. Swanson. Summary